Job Details
- Experience Needed:1 To 3 Years
- Develop comprehensive documentation that meets organizational standards.
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Job Requirements
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- Proven ability to quickly learn and understand complex topics.
- Previous experience writing documentation and procedural materials for multiple audiences.
- Superior written and verbal communication skills, with a keen eye for detail.
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
- Firm understanding of the systems development life cycle (SDLC).
- Previous software development experience.
- Certification through the Society for Technical Communicators.
- Experience using XML tools to create documentation.
- Apply here