Customer Support Coordinator at Digital Bridges
- Responsible for answering all customers’ inquiries via WhatsApp, emails, and phone calls and ensuring that every customer is served in an efficient, thorough, and courteous manner.
- Receiving reservations for customers based on their various requirements.
- Accurately enter data into corresponding fields within various software programs.Performing inbound and outbound calls to assist the
- Customer Service Oriented.
- Willing to work rotational shifts & weekends as required.
- Working from Maadi’s office.
- Good command of English.
- Good command of Excel, and Google sheets/docs.
- Experience in the healthcare industry is a plus.